Covid-19 Pandemic protocols for scheduling


To keep our families and staff as safe as possible we have again decided to implement following protocol at the office :

Morning schedules  will be reserved for  WELL visits ONLY. If  parent bringing the child or the child is sick ,call to reschedule that well check up. If 

Afternoon appointments will be allocated for SICK visits only for most part. We ask that only the patient  scheduled for appointment and one healthy parent or guardian come in for the visit. 

If the patient or parent has had exposure to known corona virus case  or has traveled recently to a community with transmission of corona virus in the last 14 days, PLEASE DO NOT COME into the office. 


We advise for children and adults to quarantine for 14 days after being directly exposed to known corona virus infected individual for span of more than 10 minutes especially  indoors , with or without mask. We can not write notes to allow children to go back to school on basis of negative  rapid corona virus tests ( offered in our office ) after exposure even if they are asymptomatic. The negative test does not  mean that there is no brewing virus and that child is not infectious to other people as they may develop symptoms anytime between 2-14 days after exposure. 


If a child has symptoms such as fever, sore throat, chills, congestion cough and had been exposed to Covid 19, there is strong  possibility that they have covid 19 . Please call our office and schedule a virtual( video) visit to go over action plan in these cases.

If a child has symptoms of congestion cough for more than 2 days with or without fever and no known exposure to documented Covid illness, it is  possible that child has an illness due to something other than covid 19  and either a video visit or in person visit can help .


we advise that you bring your own toys, books, devices and masks if needed as we have very limited supply of masks. Please complete your check in process via the "my care plan app" on your own device so as to reduce  chance of germ spread. It will greatly reduce the time you spend at the office and enable you to use video visits when appropriate and needed.

If there is more than one family in waiting room, once you  arrive at the office for an appointment, notify front office  and wait back in your car, and confirm the number where u can be reached as an exam room  becomes available.

We understand this is a stressful, trying time. Please maintain social distance, wash your hands, avoid touching your face. If you are sick, stay home. We will get thru this together.

We are always available by phone if you have any questions or concerns.

April 1,2020

Update from Dr Sue regarding Children and COVID 19 

March 22/2020

Here is a video message from Dr. Sue regarding COVID-19. current situation at our office.

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